If you can’t use one of them in Windows, restart it in Safe Mode with Networking, then try.īefore updating drivers, uninstall the driver first. IMPORTANT: You need to use the keyboard or mouse on the problem computer to try this fix. To fix the issue, you can update the USB driver. If the USB driver is missing or corrupted, this issue can occur. (If you computer has already turned on, turn it off then press the Power button to turn it on again.)Ģ) When the Advanced Boot Options screen displays, use the arrow key to select Disable Driver Signature Enforcement.ģ) Press the Enter key on your keyboard then Windows will restart. Once you power on the computer, keep pressing the F8 key on your keyboard in 1 second intervals. Solution 3: Disable driver signature enforcementġ) Press the Power button to turn on your computer. This method has worked for other users who run into this problem like you. After that, restart your computer and see if the issue resolves. Then hold the power button down for about 10 seconds. Then disconnect the power cable (If you are using a laptop computer, you can also remove the battery.). Solution 2: Disconnect the power cable for a whileįirst, shut down your computer. To fix the issue, you can try to unplug and replug the keyboard and the mouse, then Windows will reinstall the driver automatically, and the keyboard and mouse will reconnect. Solution 1: Unplug the keyboard and the mouse then plug it back Unplug the keyboard and the mouse then plug it back.Just work your way down at the top of the list until you find the one that works for you. There are six solutions to try to fix the problem.
If not, you might need to replace them with the new ones. If they are working properly on another computer, it means there are no problems with the mouse and the keyboard, then you can try the solutions below. If possible, try to use them on another computer. You can fix the issue with one of the solutions in this article.īefore you try further solutions, ensure the mouse and the keyboard have no problems. If your USB mouse and keyboard stop working in Windows 7 even in login screen, don’t worry. It can be frustrating if neither mouse nor keyboard doesn’t work at the same time.
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